BoothBid FAQ
Do You Offer Refunds?
You may unsubscribe to our service at any time.
For Asset Holders:
Yes. If you are an asset holder we require that your show be listed with us a minimum of three months for the best outcome. You may unsubscribe after that time and receive a refund according to our terms and conditions.
For Product and Service Providers: You may unsubscribe at any time, however, we cannot offer refunds since our service is consumable immediately (meaning you are able to browse and/or purchase our clients discounted exhibit spaces or sponsorships right away. If you have any question’s, please contact Customer Care.
How Do I List My Show?
Once subscribed, our sales assistants will contact you to set up your account and answer any questions you may have about our service. You will be required to have a high-res jpg image of your conference or organization logo and a link to your registration page and your sales contact. BoothBid will assign your show a discount code to be used so that exhibitors and sponsors can receive their discount.
What Forms of Payment Do You Accept?
We are so glad you asked! We accept Visa, MasterCard, American Express and PayPal. All payments are processed via Stripe. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security.
Will I get to Pick My Exhibit Booth Location?
BoothBid offers discounted exhibit spaces which means that oftentimes the conference or tradeshow is close to selling out by the time they are listed with us. Your exhibit booth will be assigned by the show coordinator, and you will be able to review the exhibit hall floorplan. You won’t be assigned anything without your consent.
Customer Care.
If your questions weren’t covered here please contact us via Customer Care Page.